{"id":2892,"date":"2023-05-15T18:15:56","date_gmt":"2023-05-15T16:15:56","guid":{"rendered":"https:\/\/mixme.pl\/faq\/"},"modified":"2025-02-10T13:08:02","modified_gmt":"2025-02-10T12:08:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/mixme.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

STORAGE & USAGE<\/strong><\/span><\/h3>\n

What is the shelf life of Mix Me products?<\/strong><\/h4>\n
    \n
  • Unopened bottles<\/strong> have a 12-month<\/strong> shelf life from the production date.<\/li>\n
  • Once opened<\/strong>, Mix Me cocktail bases should be consumed within 7 days<\/strong>, provided they are kept sealed in the refrigerator<\/strong>.<\/li>\n<\/ul>\n

    Does Mix Me need to be refrigerated?<\/strong><\/h4>\n
      \n
    • Yes!<\/strong> Once opened, it must be stored sealed in the fridge<\/strong> to extend its freshness.<\/li>\n
    • Unopened<\/strong> Mix Me can be kept outside the fridge<\/strong>, but in a cool, dark place<\/strong>.<\/li>\n<\/ul>\n

      Should I always shake the Mix Me bottle before use?<\/strong><\/h4>\n
        \n
      • Absolutely!<\/strong> Shaking ensures that the contents are evenly mixed.<\/li>\n<\/ul>\n

        Does Mix Me contain alcohol?<\/strong><\/h4>\n
          \n
        • No!<\/strong> Mix Me is 100% alcohol-free<\/strong>.<\/li>\n<\/ul>\n

          What can I mix Mix Me with?<\/strong><\/h4>\n
            \n
          • Mix Me pairs well with any strong alcohol<\/strong>, white wines<\/strong>, sparkling wines<\/strong>, and light beers<\/strong>.<\/li>\n
          • It also works great with non-alcoholic drinks<\/strong> like non-alcoholic wines, tonic water, or sparkling water<\/strong>.<\/li>\n
          • You can find mixing suggestions under the How to Mix Cocktails<\/em> section and more recipes on our Instagram<\/strong>.<\/li>\n<\/ul>\n

            Can I use more than 40ml per serving?<\/strong><\/h4>\n
              \n
            • Of course!<\/strong><\/li>\n
            • The 40ml portion<\/strong> is based on the standard shot size in Poland, but you can use 50ml or 60ml<\/strong> if you prefer.<\/li>\n
            • For pitcher cocktails<\/strong>, you can even use a full bottle<\/strong> as one portion!<\/li>\n<\/ul>\n
              \n

              PRODUCT & INGREDIENTS<\/strong><\/span><\/h3>\n

              Is it normal for Mix Me to separate?<\/strong><\/h4>\n
                \n
              • Yes, it’s completely natural!<\/strong> Just like freshly squeezed juices, the rich flavors settle at the bottom. Simply shake and enjoy!<\/strong><\/li>\n<\/ul>\n

                What are the small dark specks in Mix Me Tropical?<\/strong><\/h4>\n
                  \n
                • Those are vanilla bean seeds<\/strong>, also called vanilla caviar<\/strong>, from Madagascar Bourbon vanilla<\/strong>, one of the most aromatic vanillas in the world.<\/li>\n<\/ul>\n

                  Does Mix Me contain allergens?<\/strong><\/h4>\n
                    \n
                  • No!<\/strong> None of the 14 major allergens<\/strong> required to be labeled are present in Mix Me.<\/li>\n
                  • However, we always recommend checking the ingredient list<\/strong> on the label.<\/li>\n<\/ul>\n

                    Is Mix Me vegan & gluten-free?<\/strong><\/h4>\n
                      \n
                    • Yes and yes!<\/strong> Mix Me is both vegan and gluten-free<\/strong>.<\/li>\n<\/ul>\n

                      Is the Mix Me bottle recyclable?<\/strong><\/h4>\n
                        \n
                      • Yes!<\/strong> Please make sure to dispose of it in the glass recycling bin<\/strong>.<\/li>\n<\/ul>\n

                        Why is Mix Me bottled in dark glass?<\/strong><\/h4>\n
                          \n
                        • Simply because it doesn\u2019t like light<\/strong>!<\/li>\n
                        • Our artisanal mixtures<\/strong> are natural products<\/strong> and require dark packaging<\/strong> to protect them from light exposure.<\/li>\n<\/ul>\n
                          \n

                          SHIPPING<\/strong><\/span><\/h3>\n

                          Can I place an order outside of the online store?<\/strong><\/h4>\n
                            \n
                          • No<\/strong>, for now, we are an online-only store<\/strong>, but you can find us in various retail locations<\/strong>.<\/li>\n
                          • Check out the “Where to Find Us”<\/strong> section for details.<\/li>\n<\/ul>\n

                            Can I pick up my order in person?<\/strong><\/h4>\n
                              \n
                            • Unfortunately, no.<\/strong> We only offer shipping services<\/strong>.<\/li>\n<\/ul>\n

                              Can I return a purchased item?<\/strong><\/h4>\n
                                \n
                              • Of course!<\/strong> You can find more details in the Returns & Complaints<\/strong> section.<\/li>\n<\/ul>\n

                                Where do you ship?<\/strong><\/h4>\n
                                  \n
                                • Anywhere a courier can reach!<\/strong><\/li>\n<\/ul>\n

                                  How long does order processing take?<\/strong><\/h4>\n
                                    \n
                                  • We aim to ship within 24 hours<\/strong> after payment is confirmed (excluding weekends).<\/li>\n
                                  • Courier delivery within Poland takes 24-72 hours<\/strong>.<\/li>\n<\/ul>\n

                                    What should I do if my order arrives incomplete or damaged?<\/strong><\/h4>\n
                                      \n
                                    • Every package is insured!<\/strong><\/li>\n
                                    • If your order is damaged, ask the courier to fill out a damage report<\/strong> immediately.<\/li>\n
                                    • If the courier has already left, contact the delivery company<\/strong> within 7 days<\/strong>.<\/li>\n
                                    • Important:<\/strong> Claims for missing or damaged items without a damage report upon delivery will not be accepted<\/strong>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

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